Term and Condition

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to LUXE LATHERS SDN. BHD.

  • “Goods” refers to the items offered for sale on the Service.

  • “Orders” means a request by You to purchase Goods from Us.

  • “Service” refers to LUXE LATHERS SDN. BHD., accessible from https://luxelathers.shop

  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Agreement to Terms

By accessing or using the Service, You agree to be bound by these Terms & Conditions. If You do not agree with any part of the terms, then You may not access the Service or place an Order. These Terms apply to all visitors, users, and customers.

2. Eligibility

To use this Service, You must be at least 18 years of age or have the necessary authority to enter into a legally binding agreement. By accessing or using the Service, You confirm that You meet these criteria.

3. Use of the Website

You agree not to:

  • Use the Service for any illegal or unauthorized purpose.

  • Attempt to gain unauthorized access to any part of the website or system.

  • Transmit any worms, viruses, or harmful code.

  • Reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission.

We reserve the right to terminate access to the Service for anyone who violates these terms.

4. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, we do not warrant that product descriptions or other content is error-free.

All prices are listed in Malaysian Ringgit (MYR) and are subject to change without notice. We reserve the right to modify or discontinue any Goods at any time.

5. Orders

By placing an Order, You are offering to purchase Goods from Us. All Orders are subject to availability and acceptance.

Once You place an Order, You will receive an email acknowledgment. This acknowledgment does not constitute acceptance of the Order. Acceptance occurs only when the Goods are shipped and a confirmation email is sent to You.

We reserve the right to refuse or cancel any Order for reasons including but not limited to:

  • Product or service unavailability

  • Errors in product information or pricing

  • Suspected fraudulent activity

6. Payment

All payments must be made at the time of placing the Order. We accept the payment methods listed at checkout.

Orders will not be processed or shipped until full payment has been received and verified.

7. Shipping and Delivery

We deliver within Malaysia only. Orders are typically shipped within 7 business days. Shipping details, timelines, and tracking information (if available) will be provided via email upon dispatch.

While we make every effort to deliver on time, we are not responsible for delays due to courier issues or factors beyond our control.

8. Returns, Refunds & Cancellations

Our Return & Refund Policy allows:

  • Returns within 30 days from the delivery date.

  • Cancellations within 12 hours of placing an Order.

To request a return or cancellation, You must contact us via email at luxelathers@outlook.com Please review our Return & Refund Policy for full details.

9. Intellectual Property

All content on the website, including logos, graphics, product images, and descriptions, is the intellectual property of the Company or its licensors.

You may not:

  • Copy or redistribute any content without our express written consent.

  • Use our branding or trademarks without authorization.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any:

  • Indirect, incidental, special, or consequential damages

  • Loss of profits, revenue, or data

  • Business interruption or failure

Our total liability shall not exceed the amount paid for the Goods related to the claim.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of third-party sites.

12. User Account

If You create an account on our website, You are responsible for:

  • Maintaining the confidentiality of Your login credentials

  • All activity that occurs under Your account

We reserve the right to suspend or terminate accounts that violate our policies or are used for fraudulent purposes.

13. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. The updated version will be posted on this page with a revised effective date.

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

You agree that any legal action or dispute arising under these Terms shall be submitted to the exclusive jurisdiction of the courts of Malaysia.

15. Contact Us

If you have any questions about these Terms & Conditions, you may contact us at:

LUXE LATHERS SDN. BHD.
4918 (TINGKAT 1), JALAN BAGAN LUAR, KAMPUNG BENGGALI, 12000 BUTTERWORTH, PULAU PINANG
Email: luxelathers@outlook.com